Jay Vijay Prints Pvt. Ltd.

Shipping Policy

Generally, we deliver our products within 8 to 10 business days if ordered for the unstitched outfit and around 15 to 20 days for stitched outfits.
  • We offer delivery of our products across the globe. Courier companies do not deliver to P.O. Box address, so you must provide a full street address with postal code/zip code and telephone / mobile number.
  • In case you are not at home our shipping partners in most cases leave a card behind. When you are back do call them back and arrange your shipment delivery. Most of our shipping partners give 2 to 3 attempts for delivery and after three consecutive failures, they keep the goods in their custody. You need to get in touch and reschedule the delivery or collect from their warehouse.
  • Once an order is dispatched, if order/product will return to us because of incomplete address / wrong address, then we are not responsible in such cases and we will not provide any refunds. Re-Shipment Can be arranged but the customer will then have to bear Shipping Cost again.

Shipping Cost

Shipping cost is based on the product weight and delivery location. The weight of any product can be found on its detail page.

Shipment and Tracking Details

  • We use to send an email confirming the shipment of the order being placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail.
  • Tracking numbers for orders shipped might take around 24 business hours to become active on the courier websites.

VAT & Custom Duties

  • VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process but may be charged to you by your government.
  • International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
  • They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

What if any Delays

Times to ship the product mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

  • If for any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail
  • Dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases, we may offer to refund you for unfulfilled part of the order. 

Terms & Conditions

  • Prices do not include duties for any country. Custom duties and other levies (if applicable) in the destination country are to be paid by the customer.
  • Custom duty/VAT or any other taxes if any has to be paid by the purchaser as per the custom law of his respective state/country. The customs duty will be collected by the Courier company at the time of delivery of the item or you may receive custom duty request letter from the courier company at a later date.
  • If purchaser denies paying the levied custom duty, then, in that case, neither parcel will be taken back by us nor refund will be done.
  • Please provide up to 4 weeks for processing and delivery of orders. If an order cannot be processed within 4 weeks, Jay Vijay will inform the customer at the earliest.
  • Items are subject to availability at the time of placing the orders.
  • Since most items are custom made, refunds or exchanges are not possible. Please ensure that you have read and understood our returns and exchange policy before completing the order.
  • All transactions are subject to Surat jurisdiction only.