Cancellation
You can cancel your order within 1 hour of placing it. Cancellations won't be accepted once the product has been shipped.
- Cash on delivery cancellation within 1 hour is free.
- Any prepaid amount paid will be credited into your bank account which the payment was made after deductiong 10-15% admin fees. Discounts & Coupons can not be a part of the refund.
- Once the product is stitched/cut cancellation and refund will not apply.
- To cancel the order WhatsApp number. +91-9016325811 or email: esales.jvppl@gmail.com
Return
- Refunds or Exchanges are not allowed in case of colour preferences and change of mind.
- Fabrics once stitched or cut cannot be returned however unstitched dress materials are eligible for return unless it's a manufacturing defect/incorrect deliveries/damaged goods.
- To verify products delivered with genuine manufacturing/quality defects, you have to share the unpacking video to our Whatsapp number: +91-9016325811 or email:
- esales.jvppl@gmail.com within 25-Hour.
- The product should be returned to admin address within 7 business days in good condition. After receiving confirmation by admin.
- Make sure that the product tag is not broken/damaged. Once Tag/seal is broken/damaged refund will not apply to the broken Tag/seal product Also, make sure that the product is unused & product should not be tamper or damaged by you.
Refund
- Refunds for Cancellation/Cash on Delivery/Prepaid transactions will be done within 7-10 business days.
- The customer has to provide Bank Details for the same. All refunds will be made after deducting 10-15% admin fees. Discounts & Coupons can not be a part of the refund.