Jay Vijay Prints Pvt. Ltd.

Return & Refunds

You can cancel your order within 1 hour of placing it. Cancellations won't be accepted once the product has been shipped.

  • Cash on delivery cancellation within 1 hour is free.
  • Any prepaid amount paid will be credited into your bank account which the payment was made after deductiong 10-15% admin fees. Discounts & Coupons can not be a part of the refund.
  • Once the product is stitched/cut cancellation and refund will not apply.
  • To cancel the order WhatsApp number. +91-9016325811 or email: esales.jvppl@gmail.com


  • Refunds or Exchanges are not allowed in case of colour preferences and change of mind.
  • Fabrics once stitched or cut cannot be returned however unstitched dress materials are eligible for return unless it's a manufacturing defect/incorrect deliveries/damaged goods.
  • To verify products delivered with genuine manufacturing/quality defects, you have to share the unpacking video to our Whatsapp number: +91-9016325811 or email:
  • esales.jvppl@gmail.com within 25-Hour.
  • The product should be returned to admin address within 7 business days in good condition. After receiving confirmation by admin.
  • Make sure that the product tag is not broken/damaged. Once Tag/seal is broken/damaged refund will not apply to the broken Tag/seal product Also, make sure that the product is unused & product should not be tamper or damaged by you.


  • Refunds for Cancellation/Cash on Delivery/Prepaid transactions will be done within 7-10 business days.
  • The customer has to provide Bank Details for the same. All refunds will be made after deducting 10-15% admin fees. Discounts & Coupons can not be a part of the refund. 

Terms & Conditions

Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...